Actually resolve incidents..
Today we launched a minor variation on the core Ratings system - the ability to actually “Resolve” incidents.
Although simple today, this is a feature that is going to evolve substantially over the coming weeks. This initial version is a very simple, cut down tool allowing Members to “resolve” an incident if they feel that both parties have reached an appropriate understanding through calm, non-violent communication. If you are in this boat, first of all, thanks for helping make a difference on our roads. Secondly, you will find access to this feature in the “my Ratings” area.
In the future, we are going to see this feature enhanced considerably, so that it brings together both parties a lot more. This is one of the key differences that we see between Rate the PLATE and say your typical blog/forum text-only site. Rate the PLATE is not simply a place where users record their experiences, its an interactive tool that can be used to make a real difference out in the real world. Its an application that you can use to solve problems.
As always, your feedback on this new feature is greatly valued.
Best Regards
Rate the PLATE Team.
